How to Deal with the 5 Most Common Vendor Payment Complaints

Vendor complaints are a fact of life in AP, but that doesn’t mean you can’t eliminate the aggravation they bring. All you have to know is how to either stop them from happening or how to respond in a way that makes the vendor happy.

Most vendor complaints have to do with either nonpayment, late-payment penalties, missing payments already sent, not honoring special payment deals, and simple misunderstandings. Here are five of the most common gripes you’ll get and how to deal with them.

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ACOM Solutions

In operation for over 30 years, ACOM provides automated content management, financial and business process workflow and payment processing for more than 4,000 organizations worldwide.